If you are visually impaired, you have two options:
- You can receive a key card with large font, A4 in size, making it easier to read the numerical keys. For further information on Nem ID with large font, see here.
- If you still are not able to see the keys, or if you are blind, you can receive the Voice Response option, where you will be contacted by phone and the key read out for you. For further information on Voice Response, see here.